QUICK LINKS
HOT PRODUCTS
- Human Alveolar Macrophages
- BV-2
- Human Type II Alveolar Epithelial Cells
- Human Oral Keratinocytes
- Human Orbital Fibroblasts
- Human Intestinal Epithelial Cells
- Human Splenic Endothelial Cells
- Human NASH Peripheral Blood Mononuclear Cells
- MONO-MAC-6
- Human Adrenal Cortical Cells
- Human Pulmonary Alveolar Epithelial Cells
- Human Gastric Epithelial Cells
- Human Peripheral Blood Basophils
- Human Intestinal Microvascular Endothelial Cells
- Human Intestinal Fibroblasts
- Human Renal Interstitial Fibroblasts
- Human Astrocytes
- EBC-1
- MKN-1
- JIMT-1
Order Center
Purchase Order (PO) Online Submit
You may either Fax (1-323-978-5598), Email (order@accegen.com), or Online Submit below your Purchase Order (PO) to us.
How to Place Orders and Make Payments?
AcceGen offers several convenient ways to place orders and make payments.
You may either Fax (1-323-978-5598), Email (order@accegen.com), or Online Submit your Purchase Order (PO) to us.
Ordering and paying by credit card (Visa, MasterCard, or American Express) is also acceptable. Please note that we may surcharge 5% processing fee of credit card transactions. If you wish to pay by credit card, please email order@accegen.com for assistance.
You can also pay by wire transfer or check.
(If you provide your FedEx or DHL/UPS account number, you will not be charged for shipping.)
How to Trace Your Order?
After we receive your order, our supply department will check it with our warehouse immediately and send you an order confirmation within 24 hours. After that, we will start to process your order and keep you updated with the order status. After we ship out the order, we will advise you with the tracking number. Any questions, please contact us at any time.
Shipping
Our standard shipping carrier is Federal Express. If you choose to use your own shipping account, please state on the purchase order. We reserve the right to change the requested method of shipment. We will not be liable for clearance costs and losses during transport.
Payment Terms
Generally, we need a 100% prepayment for the first order. After that, we accept NET 30 days to approved accounts. A 1.5% monthly surcharge may be added to invoices with outstanding balances over 30 days.
Return Policy
We will try our best to resolve any claims of your order. All claims for replacement or credit/refund must be made within 15 business days of receipt of goods with authorization from our customer service. Return shipments may not be accepted without prior authorization.
