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How to Place Orders?

You may order our products and services, and make the payment by purchase order (PO), wire transfer, check, and credit card.
  • How to Place Orders and Make Payments?

    AcceGen offers several convenient ways to place orders and make payments.

    You may either Fax (1-323-978-5598), Email ([email protected]), or Online Submit your Purchase Order (PO) to us.

    Ordering and paying by credit card (Visa, MasterCard, or American Express) is also acceptable. Please note that we may surcharge 5% processing fee of credit card transactions.

    You can also pay by wire transfer or check.

Purchase Order (PO) Online Submit

You may either Fax (1-323-978-5598), Email ([email protected]), or Online Submit below your Purchase Order (PO) to us
Purchase Order

Credit Card Payments

Please note that we only accept Visa, MasterCard, or American Express, and we may surcharge 5% processing fee of credit card transactions.
If you provide your FedEx or DHL/UPS account number, you will not be charged for shipping.
You can also send your Purchase Order (PO) and pay by wire transfer or check.
All information you have submitted has been securely encrypted and is intended for one-time use exclusively for the payment of this order. It will be treated with the utmost confidentiality and will not be disclosed to any third party.
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  • Place Orders and Make Payments
    AcceGen provides multiple ordering and payment options, including fax, email, or online submission of purchase orders, as well as payment by credit card (Visa, MasterCard, American Express), wire transfer, or check. A 5% processing fee applies to credit card payments; for assistance, email [email protected].
  • Trace Your Order
    After we receive your order, our supply department will check it with our warehouse immediately and send you an order confirmation within 24 hours. After that, we will start to process your order and keep you updated with the order status. After we ship out the order, we will advise you with the tracking number. Any questions, please contact us at any time.
  • Shipping
    Our standard shipping carrier is Federal Express. If you choose to use your own shipping account, please state on the purchase order. We reserve the right to change the requested method of shipment. We will not be liable for clearance costs and losses during transport.
  • Payment Terms
    Generally, we need a 100% prepayment for the first order. After that, we accept NET 30 days to approved accounts. A 1.5% monthly surcharge may be added to invoices with outstanding balances over 30 days.
  • Return Policy
    We will try our best to resolve any claims of your order. All claims for replacement or credit/refund must be made within 15 business days of receipt of goods with authorization from our customer service. Return shipments may not be accepted without prior authorization.
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