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FAQs

FAQ

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  • Which QC tests are performed on?

    1. Sterility: Negative for contamination that includes bacterial, fungal, Mycoplasma (PCR), and negative for human pathogens;

    2.Viability: >95% post-thaw viability;

    3.Identity: Using Short Tandem Repeat (STR) analysis, 16 probes (15 STR loci plus Amelogenin) are checked;

    4.Growth: based on the morphology, immunocytochemistry of multiple undifferentiation markers.

  • Can I get donor information for cells?

    If you have specific requirements (age and/or gender), please contact our customer service department before ordering.

  • Do you have a Safety Data Sheet or risk group/biosafety level information that you can provide me?

    We have relevant MSDS documents. Please fill out the inquiry form or send an email to [email protected] to request the needed documents.

  • What are the unit sizes of the cells?

    It depends, we usually provide 0.5M, 1M, 5M, or 10M on most of our cryopreserved cells.


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